HOW WE HANDLE YOUR INFORMATION.

Information we collect

We collect the information you choose to give us. When you submit an enquiry or book a consultation, this typically includes your name, email address, phone number, the product or service you are interested in, any preferred date and the message you write.

We do not ask for payment card details, identification documents or sensitive personal information through this website.

How we use your information

Your details are used to respond to your enquiry, discuss the product or service you asked about, arrange a consultation and keep a record of our correspondence with you.

We do not sell your information, and we do not use it for advertising by third parties.

How enquiries reach us

Forms on this website send your submission to our business email address so our team can reply. The email service that delivers the message processes it only for that purpose.

If a form cannot be delivered, we will tell you on screen so that you can reach us directly by phone or email instead.

Keeping your information

We keep enquiry correspondence for as long as needed to respond to you and to maintain a reasonable business record of the conversation.

If you would like your details removed from our records, write to us and we will act on your request.

Sharing with others

We share your information only where it is necessary to answer your enquiry, for example with a member of our own team, or where we are required to do so by law.

Cookies and website data

This website does not use advertising or tracking cookies. Standard technical information may be processed by our hosting provider so that pages load correctly and securely.

Your choices

You may ask us what information we hold about you, ask us to correct it, or ask us to delete it. You may also ask us to stop contacting you at any time.

Changes to this policy

If we change how we handle information, we will update this page. Please check back for the current version.